It is possible to be bullied in your funeral arrangements and in your grief. There is a report coming out of Elk Grove Village Illinois outside of Chicago. If what the customer says is true there are some outright violations of the Funeral Rule, the law which occurred.
Under the funeral rule one has the right to purchase a casket from a third party outside of the funeral home. A Funeral customer cannot be told they are not to purchase a casket from a third party. One also cannot be charged a fee for purchasing a casket outside the funeral home.
“Anyone who’s lost a loved one knows how tough it is to do what you have to do. It’s a time we’re most vulnerable.
That’s one reason for tough rules governing funeral homes.
But, as 2 Investigator Pam Zekman found, one family trying to deal with its grief and financial problems at the same time may have put those rules to the test.
Judy Havlik still breaks down talking about her ordeal arranging a funeral for her mother, Margaret Lundgren.
The cost at the Grove Funeral Memorial Chapel and Funeral Home in Elk Grove Village was estimated at between $8,000 and $10,000, including cemetery costs on the initial itemized statement.
“We knew this had to be done, so we had to find a way to do it,” Havlik said.
The itemized statement included $1,900 for a wood casket and $925 for a vault she selected at the funeral home.
When Havlik got home she went online and found a less expensive and acceptable alternative, including a metal casket she thought her mother would love, and a grave liner.
“The savings would have been a total of $1,660,” she said.”
In most cases you can get a casket(and usually the same one) off the Internet(Walmart sells them online)for less than you will pay in a funeral home showroom. In the case described an astute reporter got a hold of a FTC attorney for comment
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